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1 ans d'experience

Competences

Microsoft Office Suite Customer Service Data Entry Conflict Resolution Strategic Planning Operations Management Time Management Detail-oriented Interpersonal Skills Teaching Assistance Classroom Management Administrative Support Billing and Payments HR Communication

Experience

Customer Service and Data Entry Specialist

Car Service Co.

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Effectively managed customer interactions and service scheduling, ensuring smooth communication. Handled data entry and record maintenance, keeping customer and service information accurate and accessible. Prepared invoices, processed payments, and resolved billing issues. Maintained reception area, ordered supplies, prepared reports, and operated office equipment using specialized software. Developed transferable HR skills including effective communication, organizational efficiency, and handling sensitive data.

Teaching Assistant

British International School

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Assisted in managing classroom activities and maintaining a structured learning environment. Observed and collaborated with teachers to apply effective teaching strategies and support student engagement. Provided support during lessons, helped students with learning tasks, and acted as an invigilator during exam season. Handled administrative and organizational tasks related to assessments, contributing to smooth exam procedures.

Formation

Bachelor’s of Science in Computer Engineering

Langues

Kurdish

fluent

English

intermediate

Arabic

intermediate

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